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Do you have any questions about how our platform works? We invite you to discover the Frequently Asked Questions (FAQ) section of our site.

List of questions / answers

Do we have the right to ask for alterations?
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Yes, you can request as many changes as you like. But please note, that only the first five change requests are free. Subsequent requests for changes will be charged.

Why should I trust you to personalize my tattoo?
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Your body deserves a 100% personalized tattoo. The price of a professional tattoo starts at only a few dozen euros on our platform. For this price, a professional graphic designer takes into account your requirements and delivers a tattoo in digital format adapted to your tastes. If the tattoo suits you, you just have to make an appointment with a professional tattooist to transpose it on your skin. And if at worst, the tattoo does not suit you, it's not serious, you can always ask our graphic designer for touch-ups to adapt it to your needs. You are entitled to as many modifications as you wish, but only the first five retouches are free.

What are the delivery times?
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By default, it takes 10-15 business days to get a first version of the tattoo. For each modification request, it takes about 10 additional days.

For an Express option, it takes up to 5 business days to get the first design version. For each additional change request, it takes another 5 days.

How do I pay for my order?
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You can pay for your order with our secure payment solution Stripe.

In which countries do you offer your services?
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We offer our services worldwide, subject to the availability of our payment solution in your country.

Can I get a refund on my order?
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No. Once your order is accepted and in process, we do not accept refund requests. Each order represents an enormous amount of work where several professionals are involved in the creation process: project manager, artist.

How much does a modification request cost?
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The first five modification requests are free. After that, each change request costs 10 u of the initial project price.

Why not offer free unlimited touch-ups?
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We have chosen to be transparent. Do you really believe that a service provider can satisfy unlimited retouching without charging you? Each graphic creation represents an important human work. Some service providers offer you unlimited retouching, but without committing themselves to delivery times. In reality, you have to wait several months before getting the slightest modification on your design. We prefer to be transparent. You can request as many changes as you like. The first five change requests are free. Subsequent requests for changes are not free.